Getting Real Time


Information From Your


home's Smart Meter

Getting Real Time Information


From Your home's Smart Meter

With the Energy Bridge device, you can pull minute by minute energy data from the smart meter on your home and immediately track changes when you turn devices on and off. It also enables convenient smart home control directly from the IT’S YOUR POWER app.

image of the energy bridge

Enhance Your App Experience

Combine the IT’S YOUR POWER app with the AEP Ohio Energy Bridge* to:

  • View your energy usage minute-by-minute, in real-time, making it easier to pinpoint the cause of electricity usage spikes.
  • Control smart devices through the IT’S YOUR POWER app. When combined with the Energy Bridge, the IT’S YOUR POWER app can serve as a single hub to control all of your smart home devices**

Order your free Energy Bridge by tapping “Request Energy Bridge” in the IT’S YOUR POWER app. Once ordered, your Energy Bridge will be delivered to your home in 10-14 business days.

Questions or need help? Contact the IT’S YOUR POWER Support Team at 1-877-427-0626 or email YourPowerHelp@aep.com.


How To Install

Set up your Energy Bridge in the room adjacent to your smart meter.
Follow the steps in the IT'S YOUR POWER app to connect the Energy Bridge to your smart meter.***
Start your real-time energy experience.

*The AEP Ohio Energy Bridge is only available to AEP Ohio customers with a smart meter. To see if your home has received its smart meter, click here. The Energy Bridge must be set up within 25 feet of your smart meter for best performance. Other requirements or limitations may apply.

**The Energy Bridge is currently compatible with ZigBee, Z-wave, Wi-Fi, Bluetooth, and Thread devices. Click here for more details about the products which have been tested.

***Your Energy Bridge must be set up and connected to your IT’S YOUR POWER app within 45 days of receipt. If your Energy Bridge is not activated within this time, you may be charged a $90 fee for the device. To return the device free of charge, contact the IT’S YOUR POWER Support Team at 1-877-427-0626 or email YourPowerHelp@aep.com.